Any perishable order cannot be cancelled once it has been placed.
We cannot accept back items that have been received and opened
Return Policy for Damaged Products
If a product arrives damaged or with items missing, please notify us within 10 days. We would be happy to send you a replacement as soon as possible. Please keep in mind that missing items may have been substituted. We can not issue partial or full refunds on already received orders
For a variety of reasons, we will occasionally run out of a specific item. While this situation does not occur often, we reserve the right to substitute an item of equal or greater value in our product.
Return Policy for Strawberry/Chocolate Dipped Products
If you are not completely satisfied with your purchase, give us a call and we will happily replace your order free of charge. Please note that we cannot be responsible for delivery address errors that cause delayed arrival/spoilage or incorrect handling/storage of the product after delivery.
Return Policy for Perishable Items
If a perishable item is returned to us marked as “undeliverable” we cannot offer a store credit or refund. Unfortunately, unlike items that have a longer shelf life, items that are perishable are unable to be resold after they are sent back to us.